Lords Driving Training

Lords Driving Training is committed to providing high-quality car, HGV, and PCV driving instruction. We welcome feedback and take complaints seriously to help us improve our services.

How to Make a Complaint

If you are unhappy with any aspect of our service, you can contact us using the details below. Please include your name, contact information, type of training (Car / HGV / PCV), and a brief description of the issue.

Phone: 0333 577 7774

Email: info@lordsdrivingtraining.co.uk

Registered Office:
Suite F3
St Peters House
Silverwell Street
Bolton
BL1 1PP

What Happens Next

• We will acknowledge your complaint within 5 working days.
• Your complaint will be reviewed fairly and confidentially.
• We aim to provide a full response within 15 working days.

Resolution

Where appropriate, we will take reasonable steps to resolve the issue, which may include an explanation, apology, or corrective action.

Escalation

If you are not satisfied with the outcome, you may request a review by senior management.